Ace Complete

Workers' Compensation Claim Filing Instructions

Ace has implemented a toll-free claims reporting service to centralize the reporting of all Workers' Compensation claims. This service provides a fast, easy and accurate telephone mechanism for the reporting of a claim. This process also reduces the time involved and expedites the handling of the injured employee's claim.

When to Report a Claim?

The first report of an on the job injury should be reported to the carrier ASAP. First notices of claims for Ace are made by the insured or his/her designee directly to Ace Claims by telephone.

Where to Call?

An Ace Claims Service Early Notice Operator, available 24 hours per day, 7 days per week, 1) asks the caller a series of claim-relevant questions and 2) assigns a reference number and claims office to the case.